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The two-day workshop, which you gave under the auspices of the fund-raiser’s group in Kalamazoo-Battle Creek, was the most worthwhile continuing education experience I have had in my 30 odd years. It was a "sea change" workshop, which profoundly influenced my philosophy of working in the governmental area. A lot of my sacred cows were gored, today the least, which accounted for the plaintive "mooing" in your presentation. (Carolyn Bailey was the W. K. Kellogg Foundation Expert-in-Residence on both Quality and Governance/Board Leadership. She gave seminars on both topics.)
Frank Hemphill,Portage Public Library
City of Portage, Michigan